Important information for our patients regarding our measures to protect you from COVID-19

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Dear CDS patient:

In this time when our priority more than ever is your well-being, it is important to communicate with you that we are following the awareness of social distancing to prevent any risk of transmission, but giving support in case of any dental emergency.

At Cancun Dental Specialists, Mexico we are working hard to continue bringing you the high standards of hygiene that distinguish us, reinforcing our protocols of deep disinfection and sterilization from our lobbies to the dental chair, as well as the transportation units that take you from the hotel to your appointments.

Important information about our measures against Coronavirus Pandemic

For our dental instruments, we follow the Tier Sterilization Protocol that consists of the next steps


Sterilization Protocol

All the dental instruments, surgical and non-surgical, are scrubbed rigorously with swabs to remove any attached debris.

Liquid Sterilization

Sterilization Protocol

A concentrated cold sterilizer for heat-resistant and heat-sensitive instruments that provide a complete antiviral action.


Sterilization Protocol

A sterilization device that uses high pressures and temperatures of 270 degrees to immerse dental instruments, before we placed them in sterilized packages and then store them in a UV chamber.

UV Chamber

Sterilization Protocol

This maintains a completely sterile environment which is only broken when we open the sealed packets in front of our patients at the start of every new procedure.

Things you should be aware of:


  • We have begun limiting the number of people allowed in the waiting room. Patients will only be allowed to bring a companion if there is physical, mental, age-related, or language-oriented assistance required. (Please speak to your Dental/Patient care Coordinator for further details).
  • Please keep good hygiene at all times. We provide sanitizing hand gel as well as antibacterial hand soap for washing at the clinic. We would also ask that you refrain from physical contact when not necessary especially in the form of greetings.
  • We will be providing all patients with facemasks to wear both inside and outside of the clinic at no charge.
  • If you have a fever, a cough, or any flu-like symptoms, we will not be able to attend or admit you. We will help you to reschedule your appointment. In this, we make no exceptions and apologize in advance for anyone inconvenienced by this necessary protocol.


If you have any questions or concerns, please reach out to us!

Toll-Free Line: 1 888 231 8041


Instagram @cancundentalspecialists

Whatsapp / iMessage: +52 998 144 1553